Hi! I’m Liliana.
I’m a UX Researcher dedicated to crafting inclusive digital experiences that bridge people and technology, regardless of abilities.
My strengths are in mixed-methods research, blending qualitative insights with quantitative data. This approach has enabled me to lead cross-functional teams towards user-centric and strategic goals, placing a strong emphasis on accessibility.
The result?
Achievable outcomes that enhance the overall user experience, ensuring usability for everyone.
My Philosophy
User Empathy
I place the user at the core of my research endeavors, understanding their diverse perspectives, needs, and experiences to inform meaningful solutions.
Holistic Understanding
I strive for a comprehensive understanding of users by integrating both qualitative and quantitative research methods, ensuring a nuanced and well-rounded perspective.
Inclusive Design Advocacy
I advocate for inclusive design principles to create accessible and user-friendly solutions that cater to diverse user groups.
Actionable Insights
I deliver actionable insights to positively impact product development and user experiences, bridging the gap between research findings and business success.
My Recent Work
Details may be omitted for confidentiality reasons related to the project’s intellectual property
From Complexity to Clarity
Generative Research
How research changed the strategic direction in the product roadmap for an EHR software
Patient Portal Redesign
Accessibility Implementation
Making patient portal website more accessible